1. Who can access this catalog?
This catalog is exclusively available to verified businesses and wholesale buyers interested in importing alpaca garments and accessories.
2. Is there a minimum order quantity (MOQ)?
Yes, we usually work with low minimum quantities, depending on the product. Custom orders may require larger quantities.
3. Can I request samples before placing a wholesale order?
Yes. Sample orders are available upon request. Shipping and sample costs apply and vary depending on your location and product selection.
4. Do you offer customization or private labeling?
Yes. We can customize sizes, colors, and even create your own label or branding upon request, depending on volume and availability.
5. What is the average production time?
Production time depends on the size and complexity of your order. Standard wholesale orders usually take between 2 to 4 weeks. We’ll confirm timelines once we receive your request.
6. Are all your products handmade?
Yes. All our alpaca products are handmade in Peru by skilled artisans using ethically sourced alpaca fur and fibers.
7. Are your products legal to import into my country?
Yes. We comply with all export regulations and provide the necessary documentation and permits. We recommend checking your country’s import regulations regarding animal-based products.
8. What are the payment terms?
Payment is typically made via bank transfer or PayPal. We require a deposit for custom orders, with the balance paid before shipping.
9. Where do you ship from and which countries do you serve?
We ship from Peru and serve wholesale clients worldwide. Shipping methods and delivery times vary depending on your location.
10. Do you offer exclusive designs or limited collections for wholesalers?
Yes, we can offer exclusive designs or limited-run collections tailored to your brand or market, depending on your order size.
11. What are the shipping costs and who covers them?
Shipping costs depend on the size, weight, and destination of the order. The buyer usually covers shipping, but we can quote options with or without shipping included.
12. Can I visit your workshop or showroom in Peru?
Yes, visits are welcome by appointment. Contact us to schedule a visit and meet our team in person.